Frequently Asked Questions | Orders, Shipping & Returns – Justinsestore

Welcome to the Justinsestore Frequently Asked Questions page — your quick resource for order support, shipping details, returns, custom product policies and more. Below you’ll find answers to the most common questions our customers ask. If you need additional help, our support team is always happy to assist.

What this FAQ covers:
✅ Order processing time and fulfillment info
✅ U.S. and international shipping options
✅ How tracking numbers work and when they arrive
✅ Returns, exchanges and refund eligibility
✅ Custom and personalized product policies
✅ Apparel sizing help for men, women & kids
✅ Bulk and wholesale discount terms
✅ Assistance for Amazon/eBay service orders

We aim to make your shopping experience fast, smooth and stress-free. Every order is handled with care — from custom printed apparel and travel bags to USA-made signs, collectibles and personalized gifts.

If you don’t see your question answered here, please contact us directly and we’ll respond as quickly as possible. Justinsestore is committed to great customer service before, during and after every purchase.

Orders & Processing

🛍️ How long does it take to process my order?
Most in-stock items ship within 24 hours. Custom or print-on-demand items take 2–7 business days before shipping.

📧 Will I receive a confirmation email?
Yes! You’ll receive confirmation at checkout + a tracking email once shipped.

✏️ Can I change or cancel my order?
If your order hasn’t entered production yet, we can adjust it. Contact Us as soon as possible.

Shipping & Delivery

🌍 Do you ship worldwide?
No — we offer U.S. on this site and international delivery options on other sites we sell.

The following are the other sites where we do offer services & international shipping globally:

 ebay

Justinsestore Apparel Brand on Amazon

Amazon Author & Published Books Page

Teespring Apparel Store

Personalized Merch & Apparel Spreadshop

Custom & Personalized Products, Plus Services at Zazzle Store

Fiverr Freelancer page for Business, File Optimization and other services support 

🚚 How long does shipping take?
U.S. orders arrive within 2–6 business days after fulfillment. International times vary.

📦 How do I track my order?
Check your shipping confirmation email for your tracking number.

View Shipping & Returns →

Returns & Exchanges

↩️ What is your return policy?
We accept returns on unused, non-custom products within 30 days. Personalized items only if defective.

🧾 How do I request a return or replacement?
Submit a request here: Contact Support

Custom Products

🎨 Can I customize products?
Yes! Upload artwork, logos or text using our Product Customizer Tool.

🚫 Are custom items refundable?
Custom prints are made to order and only replaceable if damaged or incorrect.

Apparel Sizing

📏 What sizes do you offer?
Toddler to Adult 5XL. Check size chart per listing.

Wholesale Discounts

🏷️ Do you offer bulk pricing?
Yes — volume deals up to 45% off. Great for teams & resellers.
Learn About Wholesale Discounts →

Digital Services

💼 What eCommerce services do you offer?
Listing optimization, Amazon/eBay management, image resizing, and more.
View All Services